Referral Program -&#xA0;FAQ Q: How does it work?A: AKT London&apos;s referral program is where customers can refer their friends and family to AKT London and receive rewards for doing so. When someone uses your referral link to make a purchase, you&apos;ll receive a 15% off discount for sharing the love. Q: How do I sign up for the referral program?A: To sign up for the referral program, head to the <a href="https://aktlondoneu.referralcandy.com/join/refer-a-friend" rel="noopener noreferrer" target="_blank">Referral Page</a> and fill out the form. You will create you unique referral link in the following step. Q: How do I get my referral link?A: Once you&apos;ve signed up for the referral program, you&apos;ll receive a unique referral link. This link is what you&apos;ll share with your friends and family to refer them to AKT London. Q: How do I share my referral link?A: You can share your referral link in a variety of ways, such as via social media, email, or text message. When you share your link, be sure to let people know why you love AKT London and why you think they should check us out. Q: What rewards do I receive for referring someone?A: The rewards for referring someone to AKT London are 15% discount for you and a friend. For full terms and conditions,&#xA0;<a href="https://eu.aktlondon.com/pages/help-centre?hcUrl=%252Fen-GB%252Ft%2526cs-1535653" rel="noopener noreferrer" target="_blank">click here</a>. Q: When will I receive a reward for referring someone?&#xA0;A: When someone uses your referral link the purchase will pass a 14-days validation period before you earn the reward. If the purchase made with your referral link is cancelled or returned within that period, the reward will be ineligible. You will be notified by email once a referred friend has purchased and when the reward has been earned or revoked. Q: How many people can I refer to the programme? A: There is no limit to the number of people you can refer. The more people you refer, the more rewards you can earn. Note that each reward for referring a friend is valid for 30 days. Q: What if someone I refer doesn&apos;t use my referral link?A: If someone you refer doesn&apos;t use your referral link, you won&apos;t receive a reward for their purchase. Make sure to encourage people to use your link when they shop. Q: How do I keep track of my rewards?A: You can keep track of your rewards by logging into your referral program account. Your rewards will be displayed on your account dashboard.

FAQ's

Referral ProgrammeFrom time to time, we may offer a referral programme that allows existing customers (&#x201C;Advocates&#x201D;) to earn rewards by referring friends (&#x201C;Referred Friend(s)&#x201D;) to AKT.Participation in the referral programme is voluntary and subject to the terms set out below. Advocate Rewards:<ul><li>An Advocate may receive 15% off their next purchase for each Referred Friend who places a qualifying first order with AKT.</li><li>Rewards may be cumulative, subject to reasonable limits on the number and frequency of referrals to prevent misuse.</li><li>Advocate rewards will be issued&#xA0;30 days after&#xA0;the Referred Friend&#x2019;s qualifying purchase, provided that the purchase has not been cancelled or refunded during that period.</li><li>If a qualifying purchase is cancelled or refunded, any related Advocate reward that has not yet been used may be withdrawn or cancelled.</li><li>Where a reward has already been used, we reserve the right to take this into account when assessing eligibility for future referral rewards, including where we reasonably suspect misuse or abuse of the programme. &#xA0;</li><li>Advocate rewards: - are valid for 30 days from the date of issue; - cannot be exchanged for cash or cash equivalents; - cannot be combined with other discount codes, offers or promotions in the same order.</li><li>Advocate rewards may be used on: - single-item purchases; or -&#xA0;one subscription, excluding The Starter Set&#xA0;and&#xA0;The Discovery Set, subject to the exclusions below.</li><li>Where an Advocate applies a reward to a subscription: - the discount applies to one active subscription only; and -&#xA0;subsequent subscription renewals will revert to the standard price unless otherwise stated.</li><li>Advocate rewards are not valid on: - The Discovery Set; - The Starter Set; - discounted product sets; - limited edition products; - The Ensemble; or - any products or promotions where exclusions are stated at checkout.</li><li>Advocates must be 18 years of age or older.</li></ul> Referred Friends Discounts:Referred Friends may receive 15% off their first order&#xA0;with AKT.To qualify:<ul><li>the Referred Friend must be a new customer; and</li><li>the Referred Friend must be 18 years of age or older.</li></ul>Referred Friend discount codes:<ul><li>are valid for 30 days from the date of issue;</li><li>cannot be exchanged for cash or cash equivalents;</li><li>cannot be combined with other discount codes or promotions in the same order.</li></ul>Referred Friend discounts may be used on:<ul><li>single-item purchases; or</li><li>one subscription, excluding The Starter Set and The Discovery Set, subject to the exclusions below.</li></ul>Referred Friend discounts are not valid on:<ul><li>The Discovery Set;</li><li>The Starter Set;</li><li>discounted product sets;</li><li>limited edition products;</li><li>The Ensemble; or</li><li>any products or promotions where exclusions are stated at checkout.</li></ul>If a Referred Friend&#x2019;s qualifying purchase is refunded or cancelled, any related Advocate reward may be withdrawn. General Referral Programme Conditions:<ul><li>Referral rewards and discounts are promotional offers, not legal or contractual entitlements.</li><li>We may refuse, cancel or withdraw referral rewards or discounts where we reasonably believe that: - there has been misuse, abuse or gaming of the programme; - referrals are not genuine personal referrals; - incorrect or misleading information has been provided; - the programme has been used in breach of these Terms; or - an administrative or technical error has occurred.</li><li>We reserve the right to modify, suspend or withdraw the referral programme at any time. Any such changes will not affect referral rewards that have already been validly earned and issued in accordance with these Terms.</li><li>We are not responsible for referral codes that are expired, entered incorrectly, or not applied due to misuse or circumstances outside our reasonable control. If you believe a code has not applied due to a technical issue, please contact our Help Centre.</li><li dir="ltr">Relationship with other promotions: Referral rewards and discounts are subject to any additional restrictions or exclusions communicated at checkout or in promotional materials.</li></ul>

T&C's

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AKT (EU)

Referral Program

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Changes & Cancellations

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Terms & Conditions

AKT 30 Day Money Back Guarantee

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The Deodorant Balm

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The Body Wash Concentrate

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The Body Conditioning Balm

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The Foaming Body Scrub

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The Everyday Encore Body Oil

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The Applicator

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The Konjac Sponge

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Packaging

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Gift Cards

Frequently Asked Questions

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Subscription

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Order & Product Support

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Technical Support