Sealed hygiene products — your 14-day right to change your mindUpdated 4 days ago
Some of our products are sealed for health and hygiene reasons. Because of that, your 14-day right to cancel or return if you change your mind DOES NOT APPLY once the seal has been broken, and you won't be entitled to a refund.
While the seal is intact, your right to change your mind still applies - you can return it within 14 days of receipt for a full refund (including standard postage).
Your right to return incorrect, damaged or faulty goods is not affected.
You can view our full Terms of Service here.